We have used Mr. Roofer twice now; the first was to patch a leak, then we used them again when we needed an entire new roof. All of the team members were amazing, from our initial meeting with Josh, to booking, to the project manager to our crew on site. Their work was spectacular and they were clean and tidy. They were so patient with me asking loads of questions (and I ask ALOT of questions) but never did I feel they were annoyed with me nor did they make me feel ignorant for asking how or why about the process. I can't say enough about how pleased we are with our new roof- from the outside to the inside! It's spectacular!
Please note...weather effects timelines...which we understand, but apparently some clients don't. So if your work happens to be delayed because of storms, rain, ice, etc. that is not a reason to be upset with your Project Manager or crew; weather happens...jobs get a tad delayed, it's simply a fact. So please show some grace and be flexible if your project hits a snag. In full transparency, we had a few days of delays; however, we were kept up to date and in the know about a new timeline. The communication was great and appreciated.
I would absolutely use Mr. Roofer again and would recommend them to anyone looking for a reliable, service oriented and work focused company.